PDWC Tote Bag

If you are not happy with the merchandise you purchased, you may exchange or return it as long as you contact us within 15 calendar days of when you received it. After 15 days, we cannot issue any refunds, exchanges or replacements. 
 

As long as the item(s) are unworn, in their original condition, there are no questions asked.
 

Exchange requests incur a $4.95 restocking and reshipping fee. Please double check your sizing before you purchase to prevent needing an exchange.
 

*Personalized/custom items cannot be returned or exchanged.

PLEASE double check your personalization.

Customers are responsible for the cost of returning items ($4.95), unless the reason for the return is the fault ofTwisted Designz (i.e. wrong item sent).

How Much is Shipping?

Shipping costs vary depending on the items that are in your cart. You can view your shipping costs before you proceed to purchase.  

When will I get my order?

All items in your order are made-to-order, meaning we produce your items specifically for you when you order. We do not hold excess inventory or stock. Please allow 7-14 days for delivery.

Returns

We accept returns for a refund or exchange within 15 days of receipt. Items must be unworn and unwashed. Customers are responsible for the cost of returning items, unless the reason for the return is the fault of

Twisted Designz (i.e. wrong item sent). 
 

Exchange requests incur a $4.95 restocking and reshipping fee
 

Personalized/Custom items are final sale.